Terms of Service
These terms apply when you use Connected. They should be reviewed by legal counsel before launch.
1. Your account
You need an account to manage a profile on Connected. When you complete an order, you choose your username and create your login on the order page. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately if you believe someone else has access.
2. Usernames and your card
Each physical card is linked to a username you choose before production. That username is written permanently onto the card's NFC chip and therefore cannot be changed afterwards. Usernames that impersonate other people or organisations may be reclaimed.
3. Acceptable use
Do not use Connected to publish unlawful, deceptive, hateful or infringing content, to distribute malware, or to attempt to gain unauthorised access to our systems or other users' data. We may suspend profiles that break these rules.
4. Your content
You keep ownership of everything you upload. By publishing it you grant us the limited licence needed to host and display it on your public profile page.
5. Orders and payments
Prices are shown at checkout. We accept manual mobile-wallet payments; your order moves forward once we verify your transaction. Refunds and cancellations are handled case by case through support@connected.bd.
6. Availability
We work hard to keep profiles fast and available, but the service is provided as is, without warranty of uninterrupted operation. Planned maintenance will be announced where practical.
7. Changes
We may update these terms as the product evolves. Material changes will be communicated by email to the address on your account.
8. Contact
Questions about these terms can go to support@connected.bd.